Careers

The Interactive Designer candidate is creative, energetic, and deeply knowledgeable about the latest web technologies and has a passion for creating online experiences. This is a challenging job that offers the right person an opportunity to contribute to the changing face of internet marketing. The Interactive Designer works with the technology and client service teams for day-to-day development and enhancements of client marketing campaigns using email, landing pages, and social websites. As such, this candidate should excel in all components of web design, from concept to in-market maintenance. The candidate for this position is expected to work with minimal direction in creating interactive marketing campaigns and other online products from prototype, wire frames, comps, or other high-concept documents to a finished product. Position also includes online video production and editing, from in-studio shoots to post production.

Core competency:

• Working experience in Flash and AS v1-3
• Fluent in HTML/CSS
• Fluent in Adobe Creative Suite
• Working experience with video editing and post-production
• Solid understanding of web site and interface design
• Must be able to independently take projects from concept to finish
• Work well under pressure and able to meet aggressive deadlines; Able to switch rapidly between different projects in a fast-paced environment

Other competencies:

• Ability to understand a dynamic database environment and willingness to learn new technologies.
• Limited client contact.
• Strong Communication and Organizational Skills.
• Daily usage of online communication tools such as blogging, Twitter, IM, social networks, web conferencing, etc.

The Client Executive is responsible for management of SoftVu Client relationships. The Client Executive will be the primary point of contact for each client assigned. The Client Executive will perform ongoing Client Account Management functions including generating ongoing sales including cross selling other SoftVu solutions and contract renewals, client campaign management support, client status and usage reviews. Other duties include management of initial Client set-up processes including, user set up, software installation, training, and ongoing support.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Business Relationship – Serve as primary executive business liaison for Clients following sales close. Actively work with Client as trusted business advisor . Conduct periodic Client status meetings and send monthly status reports to Client. Analyze business processes of Client and work with them to extend products into new and efficient business processes and systems.
• Sales – Responsible for cross selling SoftVu solutions and professional services to existing clients and managing the contract renewal process.
• Client Set up – Initiate new Client set up process including user set up, training. Actively work with clients during initial 3 month period to ensure client is receiving value from SoftVu solutions.
• Project Management – Effectively manage client, third party and SoftVu resources for all projects contracted for. Ensure all projects are completed on budget and on time.
• Consulting Services – Conduct campaign management activities on behalf of clients. Consult with Client software analysts to integrate API solutions with existing Client software applications.
• Support – Interface with all Client business units to verify Client satisfaction to ensure SoftVu is addressing client business needs. Serve as primary technical support liaison for Clients. Conduct client support or coordinate support with SoftVu support analyst for all assigned clients as well as calls to SoftVu support line. Educate Clients on use of SoftVu products and releases. Conduct training as needed.
• Status Meetings, Reporting and Analysis – Manage data analysis and communication of client usage statistics. Perform ad hoc report generation for clients as needed. Enter client data and other sales data for current clients into Client relationship management database. Participate in weekly Client Services Meeting and provide status via the SoftVu dashboard. Provide weekly status updates to Client executive committee.
• Other Responsibilities – In addition to working directly with clients, the Client Executive will have ongoing responsibilities to support the release testing, training development, release communication, and in some cases client training for new product releases. Complete other responsibilities as assigned.

Functional Competencies

• Marketing communications
• Campaign management skills
• Industry expertise in one or more industries

Technical Competencies

• Microsoft Windows, Servers and Office expertise.
• Web, HTML and search engine knowledge
• General understanding of technical environments and business processes

Interpersonal Competencies

• Proactive, action oriented. Strategic thinker that sees the big picture.
• Leadership skills. Team building skills.
• Problem identification and resolution skills.
• Negotiation and consensus building skills.
• Organizational development skills.

The Software Developer is responsible for the design, maintenance and enhancements of eMarketing software applications, as well as the installation, configuration, maintenance and tuning of the SoftVu server and desktop environments. The Software Developer reports to the VP of Technology at SoftVu.

Major Responsibilities

• Requirements gathering, design, coding, testing, deployment, maintenance and support of software applications, as well as documentation of all steps.
• Identification of bugs and implementation of any changes/enhancements made to SoftVu applications.
• Installation, configuration, maintenance and tuning of the SoftVu Applications Environment.

Competencies Required
Functional Competencies

• Innovation and initiative to drive the improvement and evolution of the SoftVu Application suite.
• Understanding of the business processes that all internal applications support.
• Ability to manage multiple priorities and prioritize assignments.
• Ability to identify issues/requirements/opportunities within business and technical areas.
• Ability to identify and coordinate between key communications points in the business.

Technical Competencies

• Microsoft Windows, Servers and Office expertise (MCSD preferred)
• General understanding of technical environments, business processes and their interdependencies.
• Understanding of technical architecture concepts and approaches.
• Competency in the Microsoft .Net framework including ASP .Net, C#, JavaScript, VisualBasic Script and VB.Net.
• Competency in Microsoft SQL Server.
• Visual SourceSafe experience
• XML/XSL experience

Minimum Qualifications:

• Bachelor’s Degree in Computer Science, MIS or similar technical field
• 2+ years experience in developing major interfaced systems that involves exposure to the entire life cycle management process
• Technical architecture background
• 2+ years of Microsoft ASP Programming experience and developing web enabled applications
• 2+ years programming experience with SQL Server
• 1+ years of practical XML/XSL experience
• Practical experience with Cascading Style Sheets (CSS)
• Business process acumen and strategic planning, meeting customer expectations, solid communications, organization, and coordination skills

Preferred Qualifications:

• 5+ years programming experience in developing major interfaced systems that involves exposure to the entire life cycle management process in a comparable technical environment
• Practical experience in developing web enabled applications using the Microsoft .Net framework and SQL Server
• Master’s Degree in Computer Science or similar technical field

Support the sales and marketing efforts of SoftVu to achieve revenue objectives. Sales representatives will be the primary point of contact for each new prospect. The sales representative will perform marketing, sales, and client hand off to Client Managers. Other duties include management of lead generation campaigns, attend trade shows and marketing events

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Marketing Support
• Researches and compiles lists of perspective clients based on information from newspapers, business directories, industry ads, trade shows, Web sites, and other sources.
• Creates marketing collateral including industry markets and horizontal markets such as sales, marketing, HR and corporate communications for targeted markets.
• Attends trade shows and other marketing events.
• Sales
• Calls on existing and prospective clients in person or by phone to sell solutions and to solicit new client relationships.
• Presents SoftVu solutions to prospective clients through presentations, GoTo Meeting demonstrations, phone calls and meetings
• Proposes solutions to clients including the writing of proposals, quoting of the solutions and creation of the contractual agreements.
• Independently closes new business opportunities.
• Client Hand-off and Coordination
• Estimates delivery plan for client, based on knowledge of production capacity and representative experience in the industry solution is provided.
• Conduct lead generation programs for SoftVu and or existing clients as part of value-added services offered to our clients.
• Sales Support
• Prepares reports of business transactions and works with other sales representatives to keep account activities and literature up to date.
• Coordinates client turnover process including set-up, training, and services plan.
• Investigates and resolves client problems and opportunities

Functional

• Independent sales capabilities with 5+ years of experience
• Demonstrated product marketing and sales development experience
• Marketing communications and campaign management skills
• Industry expertise in one or more related industries

Technical

• Microsoft Windows, Servers and Office expertise.
• Web, HTML and search engine knowledge
• Experience promoting web-based SaaS
• Experience with a CRM (preferably Salesforce.com)
• General understanding of technical environments and business processes
• Solid understanding of web technologies

Managerial

• Meeting facilitation and management
• Ability to identify risks and define action plan for risk reduction/mitigation
• Ability to identify major project dependencies and esnure dependencies are maintained

Interpersonal

• Proactive self starter, action oriented strategic thinker that sees the big picture
• Leadership skills
• Strong communication skills
• Problem identification and resolution
• Negotiation and consensus building
• Organizational development
• Must have ability to work under constant deadlines
• Willingness to embrace change in a face-paced, high-expectation environment
• Travel and overtime greater than 20%