Dawn Douglass Joins Volly as Chief Information Officer
Former Black Knight business intelligence executive joins leadership team to spearhead end-to-end technology strategy
Woburn, Mass., March 21, 2019 – Volly, a leading provider of SaaS-based marketing automation, CRM, and POS solutions for banks and mortgage companies, is pleased to announce the hiring of Dawn Douglass as its Chief Information Officer. Douglass will lead product development, technology management, and the development of strategic partnership programs.
Douglass brings over 20 years of senior leadership technology expertise to the Volly team. Most recently, Douglass served as SVP of Enterprise Execution at Docutech, where she led a team responsible for product innovation, industry relations, and the operational rollout of all service offerings. Prior to that, Douglass managed enterprise business intelligence and data solutions for Black Knight. In addition, Douglass has held a variety of senior-level positions with companies such as Bank of America.
“We are thrilled to have Dawn leading our end-to-end technology deployment strategy,” said Jerry Halbrook, CEO of Volly. “Her leadership experience and proven track record in developing compliant, world-class end-to-end technology systems, partnership programs, and big data are exceptional accomplishments.”
“I’m honored to work with Jerry and the entire leadership team at Volly,” added Douglass. “At the end of the day, our technology is here to help clients serve their end consumer in the most effective and efficient manner possible. It’s all about knowing what our clients want from us and then giving it to them.”
In December, LoyaltyExpress added Halbrook, formerly of Black Knight, as CEO. Prior to that, the company acquired SoftVu, a leader in marketing automation and lead conversion, and LendingManager, a provider of point-of-sale solutions. “It’s a very exciting time here at Volly,” added Halbrook. “Our customers, partners, and employees can look forward to rapid innovation and success in the months and years ahead.”
With volumes down and intensifying security threats, Volly’s single component-based platform helps loan officers differentiate in a commodity market while eliminating risk for banks and mortgage companies through an end-to-end platform that reduces dependency on multiple third-party service providers.
Volly simplifies CRM and marketing automation for banks and mortgage companies, including one of the top three retail lenders in the nation. Volly eliminates the need to share sensitive customer data with multiple vendors and has a team of world-class marketing and branding experts with extensive experience in the mortgage industry. Its flagship solution, Volly CRM, is an enterprise-wide, Software-as-a-Service platform that combines lead management, email and direct mail campaigns with a 360-degree view of each loan officer’s customers, partners and prospects. The Volly Marketing Store delivers a web-based, sales collateral store powered by custom content creation and integrated print fulfillment. Volly POS delivers world-class, flexible point-of-sale solutions, including custom mortgage websites. Volly Marketing Automation is an industry leader in the deployment of marketing automation to assist clients with lead conversion. Volly’s Marketing Automation technology platform, campaign strategies, email and text deliverability and reporting allow for a steady stream of analytics required to maximize customer capture rates. For more information, visit loyaltyexpress.com or call 866.435.7050. MyVolly.com is coming soon.
About New Capital Partners
New Capital Partners (NCP) is a private equity firm headquartered in Birmingham, Ala. NCP partners with niche, tech-enabled services companies in the healthcare, financial and business services industries. Leveraging its extensive operational experience, NCP helps create significant value in portfolio companies by focusing on one core goal: Building Great Companies. For more information, please visit www.newcapitalpartners.com.
Vice President, Public Relations